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| Forum | Topics | Posts | Last Post |
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| Moderator Communication |
 | General
Requests/advice to the Administrator of the Forum. | 1 | 1 | Mon Dec 27th, 2004 11:11 am
by bobmckean
in Forum Usage  |
| ISO20000 |
| ISO2000 Design and Development
Aspects of designing and developing the ISO2000 process environment. | 1 | 1 | Thu May 8th, 2008 09:41 am
by bobmckean
in Part 1: Specification |
| ISO20000 Implementation and Sustaining
Aspects of ISO20000 implementation and how to sustain the benefits. | 0 | 0 | None |
| General
Discussions relating to all aspects of ISO20000. | 2 | 2 | Mon Dec 27th, 2004 10:20 pm
by Support
in ISO20000 Implementation |
| Requirements for a management system
Discussions relating to all aspects of requirements. | 3 | 3 | Thu Dec 23rd, 2004 11:41 am
by bobmckean
in Competence, awareness and training |
| Planning and implementing service management
Discussions relating to all aspects of planning and implementing service management. | 4 | 4 | Thu Dec 23rd, 2004 12:09 pm
by bobmckean
in Continual improvement |
| Planning and implementing new or changed services
Discussions relating to all aspects of planning and implementing new or changed services. | 1 | 1 | Thu Dec 23rd, 2004 12:32 pm
by bobmckean
in Planning and implementing new or changed services |
| Service delivery process
Discussions relating to all aspects of the service delivery process. | 6 | 6 | Thu Dec 23rd, 2004 12:39 pm
by bobmckean
in Information security management |
| Relationship processes
Discussions relating to all aspects of the relationship processes. | 2 | 2 | Thu Dec 23rd, 2004 12:47 pm
by bobmckean
in Supplier management |
| Resolution processes
Discussions relating to all aspects of the resolution process. | 3 | 3 | Wed Mar 2nd, 2005 10:19 am
by bobmckean
in Service Request Management |
| Control processes
Discussions relating to all aspects of the control processes. | 2 | 2 | Thu Dec 23rd, 2004 12:50 pm
by bobmckean
in Change management |
| Release process
Discussions relating to all aspects of the release process. | 1 | 1 | Thu Dec 23rd, 2004 12:51 pm
by bobmckean
in Release management |
| Availability and Service Continuity Management |
| General
Discussions relating to all aspects of availability and service continuity management. | 2 | 3 | Mon May 5th, 2008 01:19 pm
by bobmckean
in SNIFFING PACKETS |
| Capacity Management |
| General
Discussions relating to all aspects of Capacity Management. | 1 | 1 | Mon Dec 20th, 2004 10:57 am
by bobmckean
in Capacity Management |
| Change and Release Management |
| General
Discussions relating to all aspects of Change Management. | 2 | 2 | Thu Dec 23rd, 2004 08:38 am
by bobmckean
in Service Request Management |
| COBIT |
| General
Discussions relating to all general aspects of the Control OBjectives for Information and related Technology. | 1 | 1 | Tue Dec 21st, 2004 10:35 pm
by bobmckean
in COBIT |
| Plan and Organize
Discussion relating to the Planning and Organization domain of COBIT. | 1 | 1 | Wed Dec 22nd, 2004 10:55 am
by bobmckean
in Plan and Organise |
| Acquire and Implement
Discussions relating to the Acquisition and Implementation domain of COBIT. | 1 | 1 | Wed Dec 22nd, 2004 11:08 am
by bobmckean
in Acquisition and Implementation |
| Deliver and Support
Discussions relating to all aspects of the Delivey and Support domain of COBIT. | 1 | 1 | Wed Dec 22nd, 2004 11:16 am
by bobmckean
in Delivery and Support |
| Monitor and Evaluate
Discussion relating to the monitor and evaluate domain of COBIT. | 1 | 1 | Fri Dec 17th, 2004 10:41 pm
by bobmckean
in Monitoring General |
| Configuration and Asset Management |
| General
Discussions relating to all aspects of Configuration Management. | 3 | 3 | Fri Jan 28th, 2005 11:40 pm
by stevendrake
in Asset Rework and Reuse |
| Complaints Management and ISO10002/BS8600 |
| Complaints Management
Topics relating to the management of complaints. | 1 | 1 | Wed Jan 5th, 2005 11:11 pm
by stevendrake
in Complaints Management |
| Customer Management |
| General
Discussions relating to all aspects of customer management. | 1 | 1 | Tue Dec 21st, 2004 10:02 pm
by bobmckean
in Customer Management |
| Financial Management |
| General
Discussions related to all aspects of IT financial management. | 1 | 1 | Mon Dec 20th, 2004 12:22 pm
by bobmckean
in Financial Management |
| Incident Management and Help Desk |
| General
Discussions relating to all aspects of incident and service request management. | 2 | 2 | Sun Dec 19th, 2004 05:20 pm
by bobmckean
in Service Request Management |
| Infrastructure and Operations Management |
| Applications Maintenance and Support
Discussions on all aspects of applications maintenanace and support. | 1 | 1 | Tue Dec 21st, 2004 09:34 pm
by bobmckean
in Applications Maintenance and Support |
| Voice Management
Discussions relating to all aspects of voice/mobile service. | 2 | 2 | Tue Jan 18th, 2005 10:33 pm
by stevendrake
in Switch Management |
| Cable Management
Discussions relating to all aspects of cable management. | 1 | 1 | Tue Dec 21st, 2004 09:30 pm
by bobmckean
in Cable Management |
| Desktop Management
Discussions relating to all aspects of desktop management. | 1 | 1 | Tue Dec 21st, 2004 08:56 pm
by bobmckean
in Desktop Service |
| Networks Management
Discussions relating to all aspects of network management. | 0 | 0 | None |
| Tools Management
Discussions relating to all aspects of tools management. | 1 | 1 | Sat Jan 29th, 2005 12:05 am
by stevendrake
in Tools Management |
| Infrastructure and Desktop Refresh and Deployment
Discussions relating to deployment of new infratructure or desktops. | 0 | 0 | None |
| Server Management
Discussions relating to aspects of server management. | 1 | 1 | Tue Dec 21st, 2004 09:11 pm
by bobmckean
in Image/Build Management |
| Backup Management
Discussions relating to aspects of backup management. | 0 | 0 | None |
| Storage Management
Discussions relating to aspects of storage management. | 0 | 0 | None |
| Database Management
Discussions relating to aspects of database management. | 0 | 0 | None |
| ISO17799 |
| General
General topics relating ro ISO17799. | 0 | 0 | None |
| Security Policy
All discussions relating to security policy. | 0 | 0 | None |
| Organizational Security
All topics relating to organizational security. | 3 | 3 | Sat Jan 1st, 2005 09:28 am
by bobmckean
in Outsourcing |
| Asset Classification and Control
All topics relating to asset classification and control. | 2 | 2 | Sat Jan 1st, 2005 09:40 am
by bobmckean
in Information Classification |
| Personnel Security
All topics relating to personnel security. | 3 | 3 | Sat Jan 1st, 2005 10:00 am
by bobmckean
in Responding to Security Incidents and Malfunctions |
| Physical and Environmental Security
All topics relating to physical and environmental security. | 3 | 3 | Sun Jan 2nd, 2005 09:33 am
by bobmckean
in General Controls |
| Communications and Operations Management
All topics relating to communications and operations management. | 7 | 7 | Sun Jan 2nd, 2005 10:51 am
by bobmckean
in Exchange of Information and Software |
| Access Control
All topics relating to access control. | 0 | 0 | None |
| Systems Development and Maintenance
All topics relating to systems development and maintenance. | 0 | 0 | None |
| Business Continuity Management
All topics relating to business continuity management. | 0 | 0 | None |
| Compliance
All topics relating to compliance. | 1 | 1 | Thu Jan 20th, 2005 02:24 pm
by stevendrake
in Compliance |
| ISO9000:2000 |
| General
This section contains advice and support for the development, implementation and management of an ISO9000 compliant management system. | 0 | 0 | None |
| IT Governance, Sarbanes Oxley and Internal Controls |
| General
Discussions relating to all aspects of IT Governance, Sarbanes-Oxley and Internal Controls. | 2 | 2 | Thu Dec 23rd, 2004 11:04 am
by bobmckean
in IT Governance |
| IT Procurement |
| General
Discussions relating to all aspects of IT Procurement. | 1 | 1 | Sat Dec 18th, 2004 12:14 am
by bobmckean
in Procurement |
| ITIL - IT Infrastructure Library |
| General
Discussions relating to all aspects of ITIL. | 1 | 1 | Tue Dec 21st, 2004 03:22 pm
by bobmckean
in ITIL |
| Management System Framework |
| General
Discussions relating to all aspects of management system frameworks. | 1 | 1 | Mon Dec 20th, 2004 04:02 pm
by bobmckean
in Management Frameworks |
| Outsourcing |
| General
Discussions relating to all aspects of outsourcing. | 1 | 1 | Wed Dec 22nd, 2004 03:45 pm
by bobmckean
in Outsourcing |
| Problem Management |
| General
Discussions relating to all aspects of Problem Management. | 1 | 1 | Sun Dec 19th, 2004 09:28 am
by bobmckean
in ITIL Problem Management |
| Project Management |
| General
Discussions relating to all aspects of project management. | 1 | 1 | Tue Dec 21st, 2004 09:54 pm
by bobmckean
in Project Management |
| Security Management and ISO17999 |
| General
Discussions related to all aspects of security management. | 1 | 1 | Mon Dec 20th, 2004 03:21 pm
by bobmckean
in Security Management |
| Service Catalogue |
| General
Discussions relating to all aspects of development and usage of a service catalog. | 1 | 1 | Mon Dec 27th, 2004 06:52 pm
by bobmckean
in Service Catalogue & IT Services |
| Service Level Management and Reporting |
| Reporting
Discussions relating to all aspects of reporting. | 1 | 1 | Mon Dec 20th, 2004 10:47 am
by bobmckean
in Reporting |
| General
Discussions relating to all aspects of service level management. | 1 | 1 | Sun Dec 19th, 2004 04:35 pm
by bobmckean
in Service Level Management |
| Supplier Management |
| General
Discussion relating to all aspects of Supplier Management. | 1 | 1 | Tue Dec 21st, 2004 03:00 pm
by bobmckean
in Supplier Management |
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