References:
ISO20000: Section 10.1: Release management
Comments:
Although Release Management has been separated from Change Management for particular reasons they are in fact two aspects of the same service process. Release Management being the implementation back end of the Change Management process.
In larger organisations once the change is satisfactorily developed and tested the control of its release into the IT Operating Environment is passed to a Release Management Team. In small and medium sized organizations release is typically taken care of by the team managing and developing the change activity.
Release Schedule:
Release Management is managed via a tightly controlled Release Schedule that maps out 18-24 months in advance the monthly and weekly releases of operating system change, business applications change, hardware refresh and other projects/programmes that will require to be released into the production environment.
See Change and Release Management Forum
Supporting PCAP Documents available in the SHOP:
1: Release Manager Job Description
2: Release Management Procedure
3: Change Manager Job Description
4: Change Controller Job Description
5: Change Management Procedure
Visit the PCAP Store for Freeware and Demo Documents: http://www.pcap.co.uk
Visit the Release Management Shop Area: Click Here
Visit the ISO20000 Shop Area: Click Here
Last edited on Wed May 21st, 2008 08:12 am by bobmckean
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